At Anish Marine, we are committed to supplying quality marine spare parts, marine automation equipment, industrial machinery, power plant equipment, and related components to customers worldwide. Every product is inspected and verified before dispatch to help ensure reliability, performance, and customer satisfaction.
Quality Assurance
All products supplied by Anish Marine undergo quality inspection and verification before shipment. Wherever applicable, testing reports, inspection records, photographs, and supporting documentation may be provided to ensure product authenticity and operational condition.
Eligible Return Requests
A return or replacement request may be considered if:
- The product supplied differs significantly from the agreed specifications.
- The incorrect product was shipped by Anish Marine.
- The product is received with verified transit damage.
- A technical issue is identified and confirmed after review by our team.
Non-Eligible Claims
- Special-order products sourced specifically for customer requirements.
- Custom-built or modified equipment.
- Electrical, electronic, automation, or control equipment that has been installed, modified, energized, or tampered with after delivery.
- Products damaged due to improper installation, handling, storage, maintenance, or operation.
- Normal wear, misuse, accidents, or unauthorized repairs.
Inspection & Resolution Process
Customers should contact our team with product details, photographs, videos, and a clear description of the issue. Our technical team will review the information, inspection records, and supporting documentation before determining an appropriate resolution.
Depending on the circumstances, Anish Marine may offer a replacement product, repair assistance, alternative solution, or other mutually agreed resolution.
Shipping Responsibilities
Return shipping arrangements and related costs will be reviewed on a case-by-case basis. Customers are responsible for ensuring returned products are properly packaged and protected during transit.
Contact Us
For any return-related questions or support requests, please contact:
Anish Marine
Phone: +91 8160304692
Email: sales@anishmarine.com
Our team will review your request and provide the necessary guidance as quickly as possible.
